Trusted service since 2007
Trusted service since 2007

O2 Support Services Co.

Consistent quality, ongoing commitment, and a work environment that befits your aspirations.

We provide a fully integrated solution to operate and manage your facility — from cleaning, hospitality, maintenance, and landscaping to pest control and administrative support — through specialized teams backed by a digital platform that ensures transparency and real-time performance visibility.

  • Healthcare facilities
  • Commercial facilities
  • CBAHI standards
  • Licensed teams
  • Periodic performance reports
O2 Support Services field teams
+17 years of experience in operations
& maintenance

OUR CLIENTS

A trusted operations partner

Measurable results, not just promises

If you are looking for a specialized team following approved quality and safety standards, we support your facility with operation, maintenance, and support plans built around your actual needs — continuous follow-up, measurable performance, clear reporting.

17+years in operations, maintenance, and support services
90%average client satisfaction rate
400+licensed, qualified employees
24/7emergency readiness and rapid response
About Us

An operations & maintenance partner for healthcare since 2007

O2 Support Services for Operation & Maintenance is a leading company specialized in non-medical support services for the healthcare sector. Established in 2007, it operates under the management and supervision of experts in managing support services for this vital sector.

We deliver operational solutions tailored to each facility, relying on licensed, qualified teams applying the most advanced proven methodologies and innovative techniques — in full compliance with the highest environmental, health, and international standards.

  • 17+ years of experience operating healthcare facilities
  • Compliance with CBAHI (Saudi Central Board for Accreditation of Healthcare Institutions)
  • 400+ licensed and qualified employees
  • A digital platform for work-order tracking, team scheduling, and performance measurement
Our Services

Integrated operations under one roof

When you think of a partner who can take on the burdens of operations and support services, O2 Support Services is your choice — supporting your healthcare, commercial, or residential facility with integrated, well-planned solutions.

Healthcare housekeeping

Housekeeping Services for Healthcare Facilities

  • Specialized cleaning for all healthcare facilities.
  • Targeted disinfection of all patient-contact areas.
  • Professional sterilization removing microbes from surfaces and equipment.
  • Safe disposal of medical and non-medical waste following approved procedures.
Patient care assistance

Patient Care Assistance (Under Nursing Supervision)

  • Assisting patients with bathing, skincare, and dressing.
  • Making beds and assisting with patient feeding.
  • Transporting wheelchair users and supporting mobility.
  • Regular repositioning of bedridden patients to prevent bedsores.
Preventive maintenance

Preventive Maintenance for Healthcare Buildings

  • Preventive maintenance for electrical systems and lighting units.
  • Preventive maintenance for all HVAC system types.
  • Plumbing maintenance for fixtures and sanitary units.
  • General building painting, renovation, and maintenance.
Hospitality services

Hospitality Services

  • Providing skilled, trained hospitality staff.
  • Supplying service tools and equipment upon request.
  • Serving hot and cold beverages to staff and guests.
  • Supplying consumable hospitality materials as required.
Gardening and landscaping

Gardening and Landscaping Services

  • Maintenance and arrangement of outdoor greenery and lawns.
  • Creation and upkeep of outdoor green areas.
  • Care and maintenance of indoor plants.
  • Pest control for gardens and green spaces.
Pest control

Pest Control Services

  • Eradication of crawling and flying insects.
  • Disinfection and fumigation services.
  • Control of reptiles and rodents inside and outside buildings.
  • Sealing entry points that allow pests in.
Administrative support

Administrative Support Services

  • Supplying skilled staff so client teams can focus on their core business.
  • Innovative solutions for staffing challenges and Nitaqat compliance.
  • Contracting client-selected candidates under a legal operational agreement.
Commercial cleaning

Cleaning Services for Commercial Facilities

  • Deep floor cleaning, marble buffing, and high glass facades inside and out.
  • Daily cleaning of floors, corridors, entrances, and restrooms.
  • Post-construction cleaning: paint, gypsum, and cement residue removal.
  • Professional disinfection and periodic sanitization of shared areas.
  • Operational support via consumables supply (soap, tissues, sanitizers).
Digital Platform

Structured operations with full digital visibility

Every service we deliver is managed through our own digital platform: a connected field team, a centralized operations hub, and live visibility for you from your device — fully transparent, with zero extra effort on your side.

Operations Hub

End-to-end operations: work orders, crew scheduling, and unified quality standards.

Client Portal

Total transparency: track your requests, contracts, and ratings in one place.

Field Team App

Professionalism starts on site: documented execution against approved checklists.

What does that mean for you as a client?

Full transparencyTrack every request in real time — who did what, and when.
Documented qualityEvery task is digitally approved with photo evidence before closure.
Faster responseThe right crew arrives on schedule; emergencies are handled instantly.

How your service flows

RequestYour report, or a preventive plan scheduled by contract.
Scheduling & AssignmentWe route the most suitable crew by specialty and timing.
Documented ExecutionThe crew executes against an approved checklist and documents completion with photos.
Reporting & Follow-upA clear performance report and continuous evaluation keep improving the service.
Artificial Intelligence

AI working for your operations

We are integrating generative AI capabilities into our platform to raise report quality and response speed — while fully protecting the privacy of your data.

Automated executive reports

Periodic summaries in Arabic and English generated directly from real operational data — no manual effort.

AI completion verification

Before-and-after photo comparison confirms work is complete before it is approved and closed.

Intelligent ops assistant

Ask about job status and schedules in plain language and get instant answers.

Smart request triage

Client feedback is turned into structured requests routed automatically to the right team.

In development on our platform

Values & Vision

What drives our work every day

Our Values

  • We work to innovate, we innovate to excel, and we excel to endure.
  • We provide a professional, competitive, motivating work environment for all our employees.
  • We respect the confidentiality of all client information and protect it with integrity and transparency.
  • We are dedicated to attracting top talent and utilizing all expertise for our clients through a cohesive team spirit.
  • We focus on continuous training and development to deliver services with professionalism and excellence.

Our Vision

To always be the first and preferred choice for clients meeting their non-medical support needs in the healthcare sector across the region — through skilled, efficient, professional manpower at fair and competitive prices.

Our Goal

To build a trusted, flexible strategic partnership with our clients that adds real value, contributes to achieving their goals and aspirations, and exceeds their expectations.

Our Policies

A framework committed to the highest standards

Quality Policy

We commit to the highest recognized quality standards through an integrated system that periodically measures employee performance, with continuous improvement of our Quality Management System in partnership with clients.

Infection Control Policy

We recognize the critical role we play in patient and staff safety. We coordinate continuously with the facility Infection Prevention & Control Program and enforce all approved practices and procedures, including isolation protocols when necessary.

CBAHI compliant

Health & Safety Policy

We believe health and safety matter for everyone — especially in healthcare. We strictly apply standards recommended by the Saudi Central Board for Accreditation of Healthcare Institutions and practice the highest safety precautions.

CBAHI compliant
Our Guarantees

Our guarantees upon contracting

Service quality guaranteed according to the highest accredited standards.
Continued delivery of professional, high-quality services.
Effective communication and prompt response to your needs and feedback.
Commitment to scheduled service timelines.
Free, fast emergency support until resolution.
Application of the latest proven methodologies.
Full dedication of company resources and expertise to you.
Data privacy and information security guaranteed.
Improving your organization's image with your own clients.
FAQ

Answers to common questions

Do you serve facilities other than healthcare?

Yes. While healthcare is our core specialty, we serve commercial and residential facilities with cleaning, maintenance, landscaping, pest control, and hospitality services.

How do you ensure continuous service quality?

An integrated system periodically measures team performance through digital checklists and supervisor verification, with periodic reports to you and immediate corrective plans when needed.

Are your teams qualified for sensitive healthcare environments?

All staff are licensed and trained on infection-control protocols and patient safety. We coordinate fully with the facility infection-prevention program and comply with CBAHI requirements.

What makes your digital platform special?

Every service is managed through our digital platform: real-time work-order tracking, photo documentation of completion, digital approval before closure, and periodic performance reports — every service arrives documented and reviewable.

How are contracts priced?

After an initial site survey and understanding your actual needs, we issue a transparent detailed quotation covering scope, frequency, and agreed performance indicators.

Can we contract a single service only?

Absolutely — contract one service, a bundle, or fully integrated operation where we run your entire facility.

Contact Us

Let's talk about your facility

Contact us now for integrated operations and support solutions tailored to your healthcare or service facility — with a clear quotation and defined implementation plan.

Clicking "Submit Request" opens WhatsApp with a pre-filled message so your request arrives instantly — or email us directly.